Reserve a GTR Shuttle Seat
Sponsored by Grey Transit Route and Driverseat
Riding on the Grey Transit Route
- Be at your stop five minutes early. Check when your bus will arrive Click Here.
- Please let people exit the bus before you enter.
- All passengers are required to use seatbelts while travelling on GTR Buses.
- Be respectful of customers, drivers and all GTR staff members.
- All Fares and payment options available here.
Exact Cash Payments begin Monday March 29th/21. Reservations must be made by phone at 226-910-1001.
Service Animals and Pets
Service animals are allowed on all GTR vehicles. Pets such as cats and dogs are allowed on GTR vehicles but must be contained in an animal carrier that can fit on your lap. Exotic animals are not allowed.
The customer is responsible for the behaviour of the animal and ensuring it does not cause a disturbance or threaten the safety of others. GTR Bus Operators have the authority to refuse any animal they believe may be likely to cause harm, damage or discomfort to any person or property.
· Definition of a Service Animal
A Service Animal is any animal trained for the purpose of accompanying a person with a disability, including a visually impaired or hearing-impaired person. If the animal is not wearing a vest or harness that identifies it as a Service Animal, the customer may be asked to show the GTR Bus Operators official documentation from a regulated health professional confirming that the animal is being used for reasons relating to their disability.
Please allow customers with disabilities, or mobility devices, elderly or pregnant women to board the bus first. Priority seats on all GTR buses have been reserved for customers with disabilities only. You must vacate these seats for customers with disabilities.
Signaling a GTR bus when travelling in the City of Owen Sound, The Town of Blue Mountains and the Town of Orangeville
If you are travelling with GTR in the City of Owen Sound, The Town of Blue Mountains or the Town of Orangeville, you must signal the bus to alert the driver that you are waiting for the GTR bus. Otherwise, the driver will assume you are waiting for the local transit system bus.
If the bus approaching is not your GTR bus, take a step back to inform the driver that you are not waiting for that bus.
Please be sure to signal the bus in plenty of time to allow the driver time to safely stop.
Don’t Chase the Bus
Please do not chase the bus, for the safety of everyone, drivers are not allowed to let passengers on the bus once it has left the stop. Please be at your stop at least five minutes early.
No – Smoking, Vaping, Cannabis & Alcohol
Smoking, vaping and the consumption of alcohol or cannabis products are not permitted on any GTR bus, in bus shelters or at bus terminals.
No – Hazardous Substances Allowed
Toxic, flammable or hazardous substances are not permitted on any GTR bus, in bus shelters or at bus terminals.
When seated, place the backpack on your lap. Backpacks should not prevent another customer from being seated. When standing, remove your backpack and hold it in front of you.
Strollers and Bulky Items
Strollers, buggies and large bulky items are only allowed when there is space and it does not affect fellow riders. Customers must be able to carry their own items on and off the bus. For the safety of all customers, the aisles must not be blocked.
Riders can consume snacks while on board the GTR. All food and drinks should be contained, and all waste must be taken off the bus and disposed of appropriately.
Listening to music with earphones is permitted, if the volume is at an acceptable level and does not disturb fellow riders or the driver.
Wearing in-line skates, roller skates, ice skates or use of a skateboard is not allowed on any GTR bus, in bus shelters or at bus terminals. Shirts and shoes must be worn on board buses.